What we do
Services Shaped Around Your Life
From everyday appointments to specialist consultations and curated products — Vaughn Group has what your neighborhood needs, right here in București.
What We Do — and How We Do It
At Vaughn Group our service offering has always been dictated by what our neighbors actually ask for. We listen before we build anything into the schedule. Today, our three core pillars are professional consultations and advice sessions, a flexible appointments system for ongoing or one-off needs, and a curated selection of quality products sourced from trusted regional suppliers. Every service is delivered by team members who know the local context — the building regulations in Sector 1, the typical schedules of families in this part of the city, and the specific preferences that have emerged from over a decade of conversations at the counter. We do not outsource, we do not rush, and we do not cut corners.
Our Core Services
Reliable, personal, and available six days a week on Strada Florilor.
Consultations & Advice
One-to-one sessions with an experienced team member who takes the time to understand your situation fully. Appointments run 30–60 minutes and can be booked up to two weeks in advance or, subject to availability, on the day. All advice is specific to your circumstances — no generic scripts.
Scheduled Appointments
Our appointment system is built for flexibility. Book online through our contact form, call us on +40 721 345 678, or walk in to check availability. We block proper time for each client so sessions never feel rushed, and we send a reminder the evening before every booking.
Curated Products
We stock a handpicked range of products relevant to our service areas, sourced from Romanian and regional suppliers we have vetted personally. Browse in-store or ask a team member to recommend the right option for your specific need. No product sits on our shelves unless we would confidently recommend it to a friend.
Follow-Up Support
Our relationship does not end when you leave the door. Clients are welcome to call or email with follow-up questions after any consultation or purchase. We track notes from previous appointments so you never have to repeat yourself, and we proactively reach out when something relevant changes.
Frequently Asked Questions
Straightforward answers to the questions we hear most often at Vaughn Group.
How far in advance should I book an appointment?
For most services, booking one to three days ahead is enough. Peak times — typically Monday mornings and Friday afternoons — fill faster, so earlier booking is advisable then. Same-day slots are released each morning at 09:00 for any cancellations from the previous day.
Do you offer services in Romanian as well as English?
Absolutely. Our full team is bilingual and all services, consultations, and product information are available in both Romanian and English. Whichever language you are more comfortable in, we will match it without you needing to ask.
Can I return or exchange a product I purchased?
Yes. We honor a 14-day return and exchange policy on all products in their original condition, in line with Romanian consumer law. Simply bring your receipt and the item to the shop. For items with manufacturing defects, the warranty period applies and we handle all liaison with the supplier on your behalf.
Is there parking near Strada Florilor 14?
There is on-street parking on Strada Florilor itself and on the adjacent Strada Rozelor. A public parking lot on Bulevardul Dacia, roughly a four-minute walk away, is available for longer stays. We are also well connected by tram lines 21 and 41, with a stop two minutes from the door.
What payment methods do you accept?
We accept cash (RON), all major debit and credit cards, and contactless payments including Apple Pay and Google Pay. For consultations booked in advance, no deposit is required — we ask only for reasonable notice if you need to cancel or reschedule.
“The consultation I had at Vaughn Group in March was genuinely the most useful hour I spent all month. The team member I worked with had clearly read the notes from my previous visit and we got straight to the point. I left with a concrete action plan and a product recommendation that actually solved my problem. That kind of joined-up service is rare anywhere, let alone in a local business.”
— Andrei Popescu, Sector 2, București
Need Something Specific?
Reach out and we will find the right service or product for your situation — no obligation, just honest help.